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| Guest Review: 1 |
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Posted Date: 2012-01-10 |
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| We really like this hotel - this was our second stay there because our first stay was so great, however, this trip was a little different, in a not so good way.
The first strike: when we checked in and first arrived in our room, we noticed that our bed linens were a bit soiled (it looked like someone spilled a little food grease on the sheets or something and didn't bother to change them because the bed was already made). The second strike: the water had to be shut off due to an emergency plumbing issue the morning that we were checking out. I know it's not the hotel's fault, but we were unable to take showers on the day of our departure. It was uncomfortable to have to sit on a plane unshowered. We were comped a couple of bottles of water to brush our teeth and one of the $15/day charges for internet... It just didn't feel like the hotel staff realized what an inconvenience it was - we didn't have the time to wait around for the water to come back on because we had to leave... We will be staying at a different hotel next time we are in San Francisco. |
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| Guest Review: 2 |
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Posted Date: 2012-01-10 |
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| Location was great, right off of Union Square. Small, clean room. But we had to pay $18 in hotel fees at checkout, on top of all the fees we paid when we booked the room. The fees were never disclosed to us.
Also, a water pipe broke and we had no running water the morning we left. |
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| Guest Review: 3 |
by DevonG. of
San Diego, CA |
Posted Date: 2012-01-08 |
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| I stayed here once before and had not dined at their restaurant downstairs. When I checked in I asked the front desk what they would recommend and the gentleman grabbed a menu and made several recommendations off their seasonal menu. The duck bolognese was outstanding. It makes me salivate just thinking about it. |
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| Guest Review: 4 |
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Posted Date: 2012-01-05 |
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| I chose this hotel because of location.
There are public computers and printers so we could check in and print out the boarding pass.
At the check-out, they charge us $15/day for administration fee. They didn't explain what is for, but just made me write my signature.
The room was clean, regular size of that area.
You should consider about admin fees when you book with hotel. |
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| Guest Review: 5 |
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Posted Date: 2012-01-03 |
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| Hotel was very nice and good location. Room and bed were small but clean
We would stay there again |
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| Guest Review: 6 |
by MelanieL of
San Jose, CA |
Posted Date: 2012-01-03 |
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| Nice place but our room was over O'farrell st. With all the sirens and horns I didn't sleep at all and we were 6 stories up. A room facing the inside of the hotel would have been much better. Wouldn't stay again otherwise. |
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| Guest Review: 7 |
by Dini of
Chic |
Posted Date: 2012-01-01 |
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| Location, Location, Location. This hotel is perfect for your next shopping trip. The rooms are small but clean, and have comfortable beds. They have a nice bar in lobby, plus the staff is very nice. |
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| Guest Review: 8 |
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Posted Date: 2011-12-31 |
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| My daughter stay for a few days after Christmas, the location was incredible, steps from Union Square and Westfield Shopping Ctr. Walking distance from Bart, Cable Car and Muni Bus. The hotel was clean, and the employees were great, friendly and helpful. I read a few complaints about the room and bathroom size, yes they were on the smaller size but really who needs much bigger? Very clean and very well laid out, no complaints at all and looking forward to stay there again next year. |
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| Guest Review: 9 |
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Posted Date: 2011-12-30 |
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| All the hotel staff was very helpful and friendly. Parking valet was easy once you find the turn in. The room was prefect size and very modern. Also very clean! Great stay all together. Will definitely stay again! |
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| Guest Review: 10 |
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Posted Date: 2011-12-30 |
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| Hotel was great, and a very typical San Francisco experience.
Rooms / bathrooms are small, but much bigger than many I've stayed in in nyc / europe. There was some street noise, but again, not too bad for a typical San Francisco location.
The $15/day service fee was annoying. And clearly they have had issues with it since they remind you about it when you check in and check out. |
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