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Guest Review: 1 Posted Date: 2011-12-16
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The evening wine tastings are a great time to get to know the other guests. One night we went out to dinner as a group. fun times
Guest Review: 2 by LynneC of Phoenix, AZ Posted Date: 2011-12-13
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The Inn at Union Square is a hidden gem. I've probably walked by it about 25 times and never noticed it before. But it's worth finding it. It's right off of Union Square (on Post St. and Powell, basically), yet it's a peaceful oasis. The rooms are quiet (with perhaps the exception of the -01 rooms on each floor, which overlook Post) because they face  onto a gap between buildings. That means there isn't a great view, but personally, I'd rather have a quiet room just steps from the city center. Breakfast is included, as is wireless internet access. I have to give a shout out to the incredible staff. They are all incredibly nice and helpful--and it seems like they are truly that way, not just faking it. Ann checked me in, and she set a great tone for the rest of my stay. I would recommend staying on floors 4 or 6 if you want it really quiet, because breakfast and wine are served on floors 3 and 5. And yes, I like it quiet. . . .
Guest Review: 3 by KateJ of Sydney, Australia Posted Date: 2011-11-07
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Loved this hotel even having come from a penthouse room at the Bellagio the evening before. Our room was a cosy but an extremely comfortable chocolate box with a pristine bathroom. The Inn has unbeatable proximity to Union Square without being set amidst all of the hustle right on the Square. We hopped a day tour to Yosemite and were picked up from  the Westin directly across the road and dropped off at our hotel doorstep that evening so the smaller size of the hotel had no bearing on our ability to access these activities. You are offered the most impressive complimentary wine and cheese platter every evening and free breakfast each morning with tea and coffee and water made available through the day at no cost. The staff are very warm and helpful and most importantly they are knowledgable. The Inn is right next door to Morton's Steak House and a two minute stroll up the street leads you to even more dining options catering to every budget. There's also a very handy laundromat on the Inn side of the street just five minutes up the street. A godsend if you've been away for a while. The cable cars and metro links are right at the bottom of Powell street just five minutes walk away. Once you walk out the door you can't help but hit a myriad of things to see and do, including the shopping with Macys across the square and great stores all along Powell and Post streets. Loved it!
Guest Review: 4 by VT of Canada Posted Date: 2011-10-30
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Free wifi, free breakfast, free newspaper, free wine/cheese, free shoe shine, free cookies and fresh fruit. Perfect location. Nice manager and staff. Only the bed a little soft. I'll be back.
Guest Review: 5 Posted Date: 2011-10-23
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The hotel room is small but it's close to Bart (5 blocks away), it has a safe inside the room, it had a good wi-fi connection in the room, it does have a breakfast and it's real close to the mall. Water pressure good, blow dryer good. Our room faced a brick wall so it was quiet. Joe, the turn down person, is a really nice guy. Ann, who worked the  front desk is really great, she seems to really want to be helpful.
Guest Review: 6 Posted Date: 2011-10-18
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We stayed at this hotel in October, and were generally very satisfied. All the amenities were first-rate and the location is excellent, but several basic things need attention. The mattress on the bed was not comfortable and the ceiling fan was not effective in providing ventilation. There is no air conditioning, which usually is not necessary, but  we were there during a week that was quite warm. There was not sufficient ice available on the two occasions when we wanted some. The parking garage the hotel uses was unable to provide our car in a timely manner twice, even though we had called ahead to request it.
Guest Review: 7 by TonyK of Melbourne, Australia Posted Date: 2011-10-08
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I was greeted in a nice friendly manner when I got to the hotel and was immediately upgraded to a king size bed. My room was at the rear end of the hotel so very quiet and peaceful. There was plenty of room and I had a small living area between the bed and bathroom. Facilities were fantastic. Great internet service and I had the same level of quality  that my friends who were staying in more expensive hotels had. I will be staying here again and may make it my first choice when travelling to San Francisco. Close to Union Square, Powell Street and short walking distance to everything else. Thanks.
Guest Review: 8 Posted Date: 2011-10-05
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Würde dieses Hotel immer wieder buchen. Dieses Haus wird mit sehr viel Liebe geleitet. Gute Betten, freies Internet, gute Utensilien im Bad, Stoffservietten beim Frühstücksbuffet, freie Kofferaufbewahrung usw. Das alles ist stellvertretend dafür, dass man sich große Mühe gibt einen tollen Service für den Gast bereitzustellen und man alles daran setzt,  dass er sich wohl fühlt. Hier stehen nicht die Kosten im Vordergrund sondern die Wünsche des Gastes. Einfach großartig waren aber auch das gesamte Personal. Mehr als freundlich und hilfsbereit. Als Unternehmung kann ich empfehlen ein Auto für einen Tag zu mieten und den Scenic Drive (49 Mile) abzufahren. Straßenschilder leiten den Weg. Aber trotzdem eine Karte mit der Route mitnehmen ( hier und da fehlt ein Schild). Karten sind oft in Touristikheftchen. Tour sollte man ausweiten und über die Golden Gate fahren und noch Sausalito mitnehmen (dort oft auch schöneres Wetter).
Guest Review: 9 by The Zenzipers of Tel Aviv Posted Date: 2011-09-26
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Best location in San Francisco, yet with a lot of privacy and intimacy. Stuff are very efficient and friendly - we accepted good advices.
Guest Review: 10 Posted Date: 2011-09-11
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Everyone at the hotel went out of their way to be helpful--I have no complaints concerning service whatsoever. Front desk staff Ann and Omar were very helpful. The location is great for visiting San Francisco, just be aware the the nearby Tenderloin is a bit sketchy at night. We were in the Tenderloin at night (for some Pakistani food) but with a big  group and felt safe enough. It's much cheaper to park at one of the nearby parking garages than to valet. We paid $18 for overnight parking a couple of blocks away from the hotel on a weekday whereas the hotel rate would have been $32 that particular evening. My only complaint is concerning room comfort: the bed was altogether too soft, almost like sinking into a waterbed.
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