Ritz Carlton Customer Reviews Avg Rating :
AVERAGE Hotel Service Rating : AVERAGE Hotel Condition Rating :
AVERAGE Room Comfort Rating : AVERAGE Room Cleanliness Rating :
Guest Review: 1 Posted Date: 2012-03-20
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
If you get a chance, stay on the Club level....amazing beverages and food all day long. Fantastic hotel accomidations.
Guest Review: 2 Posted Date: 2012-01-17
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
My husband and I went to celebrate our 30th anniversary. We had a wonderful time. The staff was very nice and professional. I had to remind the hotel 3 times that my husband and I were there to celebrate our anniversary. I was surprise that they did not make note of it after I made 2 phone calls regarding it. But they were really nice and ended up giving  us an upgrade in our room and breakfast. They had a club level which I think is why too expensive and not worth it.They also just finished remodeling the dining room, which we felt was way too modern for Ritz standards. I think guest expect elegance when they go to the Ritz. I hope they don't continue to make it too modern. We love the classic elegant feel to this location. We are looking forward to our next stay. The staff was great.
Guest Review: 3 Posted Date: 2012-01-03
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
It was the perfect place to stay at Christmas time. The decorations were lovely, the staff very helpful but not pretentious and the newly opened restaurant and bar delicious. We had a wonderful time and enjoyed the short walk in the great weather to Union Square.
Guest Review: 4 Posted Date: 2011-12-13
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
This hotel is worth the money. The service was outstanding and the rooms are just out of this world. All the staff is friendly and helpful. I would recommend this place to anyone
Guest Review: 5 Posted Date: 2011-08-13
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Beautiful Hotel, beautiful city.
Guest Review: 6 Posted Date: 2011-05-10
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Hotel was very nice and the staff was great! Room was very clean but smelled like onions. Was a little over priced.
Guest Review: 7 Posted Date: 2011-01-05
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The Ritz-Carlton SF is a great hotel! The staff are very thoughtful and helpful and they anticipate your needs and don't just ask if they can be helpful, they are doers and with sincereity. We love the fresh baked cookies. The staff and the food made our stay great. The only down-side was the $70/day valet parking charge. We didn't even move our car  after we arrived, we walked everywhere. And upon check-out there was an absolute nightmare congestion problem between people waiting for the taxis and other guests loading luggage. So we had to wait 15 minutes to get our car. And then we were rushed to throw our bags in the car and get out of the way so the congestion could ... keep going I guess. At $70 per night (more than we've paid anywhere for valet parking) I expect the parking to be top notch, provide a bottle of water, maybe even clean the windows but if not that, the parking better be efficient in/out. At the Ritz-Carlton SF valet parking and the carport area, we were woefully disappointed based on the $70 charge. There were no perks and the basic car service of bring it quickly and efficetly was a disappointment. There are several garages nearby offering $20-30 per day. And the cost, let's face it, is not that big of a deal if they provide the right level of service. The parketing staff are polite as you wait but the efficiency and value are TERRIBLE. Ritz-Carlton gets 0 stars for valet parking, they have work to do there! But our overall stay was excellent. It's just sad that a great hotel stay was bookended with such sub-par arrival and departure service. Oh well ...
Guest Review: 8 Posted Date: 2010-10-27
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Não tenho dúvidas em afirmar que é o melhor hotel em que me hospedei e o melhor de São Francisco - CA. A localização é perfeita (a poucos passos do centro comercial Union Square e dos locais mais cools da cidade). O preço da diária é salgado sim, mas é proporcinal ao padrão do hotel (altíssimo nível).
Guest Review: 9 Posted Date: 2010-09-07
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Attentive service. Close to shopping, theater, and China town. Comfortable beds.
Guest Review: 10 Posted Date: 2010-08-22
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Having stayed at over 50 different hotels in San Francisco over a number of years, we definitely rate the Ritz Carlton as Number One. Great attention to detail, incomparable service, a marvelous facility.