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| Guest Review: 1 |
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Posted Date: 2012-01-03 |
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| It was the perfect place to stay at Christmas time. The decorations were lovely, the staff very helpful but not pretentious and the newly opened restaurant and bar delicious. We had a wonderful time and enjoyed the short walk in the great weather to Union Square. |
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| Guest Review: 2 |
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Posted Date: 2011-12-13 |
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| This hotel is worth the money. The service was outstanding and the rooms are just out of this world. All the staff is friendly and helpful. I would recommend this place to anyone |
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| Guest Review: 3 |
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Posted Date: 2011-08-13 |
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| Beautiful Hotel, beautiful city. |
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| Guest Review: 4 |
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Posted Date: 2011-05-10 |
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| Hotel was very nice and the staff was great! Room was very clean but smelled like onions. Was a little over priced. |
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| Guest Review: 5 |
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Posted Date: 2011-01-05 |
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| The Ritz-Carlton SF is a great hotel! The staff are very thoughtful and helpful and they anticipate your needs and don't just ask if they can be helpful, they are doers and with sincereity. We love the fresh baked cookies. The staff and the food made our stay great.
The only down-side was the $70/day valet parking charge. We didn't even move our car after we arrived, we walked everywhere. And upon check-out there was an absolute nightmare congestion problem between people waiting for the taxis and other guests loading luggage. So we had to wait 15 minutes to get our car. And then we were rushed to throw our bags in the car and get out of the way so the congestion could ... keep going I guess.
At $70 per night (more than we've paid anywhere for valet parking) I expect the parking to be top notch, provide a bottle of water, maybe even clean the windows but if not that, the parking better be efficient in/out. At the Ritz-Carlton SF valet parking and the carport area, we were woefully disappointed based on the $70 charge. There were no perks and the basic car service of bring it quickly and efficetly was a disappointment. There are several garages nearby offering $20-30 per day. And the cost, let's face it, is not that big of a deal if they provide the right level of service. The parketing staff are polite as you wait but the efficiency and value are TERRIBLE.
Ritz-Carlton gets 0 stars for valet parking, they have work to do there! But our overall stay was excellent. It's just sad that a great hotel stay was bookended with such sub-par arrival and departure service. Oh well ... |
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| Guest Review: 6 |
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Posted Date: 2010-10-27 |
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| Não tenho dúvidas em afirmar que é o melhor hotel em que me hospedei e o melhor de São Francisco - CA. A localização é perfeita (a poucos passos do centro comercial Union Square e dos locais mais cools da cidade).
O preço da diária é salgado sim, mas é proporcinal ao padrão do hotel (altíssimo nível). |
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| Guest Review: 7 |
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Posted Date: 2010-09-07 |
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| Attentive service. Close to shopping, theater, and China town. Comfortable beds. |
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| Guest Review: 8 |
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Posted Date: 2010-08-22 |
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| Having stayed at over 50 different hotels in San Francisco over a number of years, we definitely rate the Ritz Carlton as Number One. Great attention to detail, incomparable service, a marvelous facility. |
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| Guest Review: 9 |
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Posted Date: 2010-08-20 |
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| We booked a double bed room. When we got there, they told us no double bed was available, everything was taken. How is that possible when we booked and confirmed for one. How can you over book. So we ended up with a king bed and had to get them to set up a cot. It was a very bad experience, especially when booked and confirmed a double bed room. In addition, lights were not working, had to have them come and check out the lamps. Shower was not working properly, In all, this has been the worst experience at Ritz Carlton. I will not be recommending to anyone going to San Francisco. |
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| Guest Review: 10 |
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Posted Date: 2010-08-16 |
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| The hotel was convenient, but definitely not five stars. There are many better options in SF. |
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