Palace Luxury Collection, San Francisco Details

Property Name: Palace Hotel - Luxury Collection
Independent: Yes
Address: 2 New Montgomery St
Number of Rooms: 552
Number of Floors: 8
Longitude & Latitude: -122.40, 37.79
Room Types Available: Deluxe Room, Junior Suite, Market Street View, Palace Premier, Superior Suite w/ Parlor
Bed Types Available: King Bed, 2 Double Beds
Number of Photos: 74

Weekday Room Price Range: $143 to $549
Weekend Room Price Range: $161 to $332

Star Rating: 4.0
Average Review Rating: 4.58
Number of Customer Reviews: 377
First Customer Review Date: 05/10/2006
Last Customer Review Date: 01/06/2012

Recent Palace Luxury Collection Review: "I wan't sure what to expect at this hotel, looking great on a website has fooled me in the past. We stay in SF frequently and usually try a different hotel each time, just for kicks. This place was the nicest one! (OK we don't stay at the Westin St Francis) The location is unbeatable by ANY hotel. Just outside is the underground for the Muni & BART,  one minute walk from a quiet Starbucks, and not anywhere near the Tenderloin, which most downtown hotels are adjacent to. Inside was BEAUTIFUL. It is one of the classiest and nicest hotels in SF. The on site restaraunt and bar were overpriced, but gorgeous. Dozens of other choices are within a three minute walk. Parking, like at any other downtown hotel is pricey. If you must have a car there, which you should avoid using anytime during your stay, park in Japan Town. Across the street is the start of Geary which will take you directly there and has quick cheap bus travel. If you read any complaints about people not enjoying their stay in SF, you know they were using a car. Don't do it! Ditch your car somewhere cheap (Japan Town) and don't look at it again till you check out. The room we stayed in on the 8th floor was a little larger than most downtown rooms, but still small. The bed was very comfortable with nice linens and the bathroom was large. The room had everything you would want with a big desk, tons of outlets, operable windows, large closet, nice hangers, a robe, small fridge, large TV, etc, etc. The room was beautiful, as was the rest of the hotel. The carpeting shown signs of a little wear, but the overall quality and location make up for any preceived shortcoming. The service level of each person we encountered was top rate. The bellmen, customer service agents, and wait staff were all very friendly, efficient and good natured. I think I will have to end my hotel swapping and stick to this one for a while."


Check-in Time: 3 PM
Check-out Time: NOON

Restaurants Near Palace Luxury Collection: The Cheesecake Factory, Jack in the Box, Panda Express, $40 a Day, Starbucks
Attractions Near Palace Luxury Collection: Golf, Abercrombie & Fitch, CitiBank, Museum, Attractions
Other Hotels Near Palace Luxury Collection: Hotel Palomar San Francisco - A Kimpton Hotel, Westin St Francis On Union Square, Omni San Francisco Hotel, Sir Francis Drake - A Kimpton Hotel, Prescott Hotel - A Kimpton Hotel


Expert Tip
Complimentary City Guides tours detail the hotel's role in contributing to San Francisco's colorful history. Tours begin in the lobby. Details are available at the front desk.


Notifications and Fees:

The following fees and deposits are charged by the property at time of service, Check-In, or Check-Out.
  • Pets: US$ 100 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Recreation

    Located on the fourth floor, the health club features a skylit lap pool, along with a sauna, and fitness center.

    The Palace is about 4.5 miles from the historic Presidio Golf Course, rejuvenated under the supervision of Arnold Palmer Golf Management.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Boating nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Pilates classes/instruction nearby
  • Running track/path nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Swimming on site
  • Yoga classes/instruction nearby
  • A short guide to Union Square - Convention Center

    Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.

    Dining at Palace Luxury Collection

    Garden Court - Majestic, atrium-style dining room with soaring stained-glass dome, lush greenery, and Austrian-crystal chandeliers. Renowned Palace Jazz Brunch each Sunday, with jazz trio, fresh seafood, Asian specialties, omelet and crêpe station, unlimited sparkling wine, and lavish dessert buffet. À la carte and buffet breakfast, à la carte lunch Monday-Saturday, and Saturday-afternoon high tea.

    Maxfield's Restaurant - Innovative California cuisine in a richly historic setting, including mosaic floor from 1909 and coffered, stained-glass ceiling. Menu may include Goat Cheese Soufflé, Sonoma Rack of Lamb, Black Angus Filet with Wild Mushrooms, and Brownie Baked Alaska. Lunch and dinner daily.

    Pied Piper Bar - Home of the Maxfield Parrish mural The Pied Piper of Hamelin, painted for the hotel's reopening in 1909. Polished dark woods and coffered ceiling evoke a San Francisco gentlemen's club of the early 1900s. Open daily for cocktails, beer, wine, and specialty coffee drinks.


    Kyo-ya - Sophisticated, highly acclaimed Japanese restaurant serving wide array of sushi and sashimi, as well as traditional dinners. Special kaiseki dinners, an ancient Zen tradition emphasizing fresh seasonal ingredients, beauty, and balance of presentation. Lunch and dinner weekdays. Closed weekends.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, Check-In, or Check-Out.


  • Self parking fee: USD 38 per day
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 100 per stay
  • Fee for high-speed Internet (wired) in business center: USD 0.55 (for 1 minutes, rates may vary)
  • Fee for wireless Internet in business center: USD 0.55 (for 1 minutes, rates may vary)
  • Fee for wireless Internet in all public areas: USD 8.00 per hour (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 15.00 per 24-hour period (rates may vary)
  • Fee for in-room wireless Internet: USD 15.00 per 24-hour period (rates may vary)

  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Services
  • Parking (surcharge)
  • Porter/bellhop
  • Sauna
  • Secure parking
  • Security guard
  • Shoe shine
  • Spa services on site
  • Tour assistance
  • Valet parking
  • Wedding services
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express Check-In
  • Express Check-Out
  • Health club
  • Internet access - wireless
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Business & Event
  • Business center
  • Business services
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Room service (24 hours)
  • Secretarial services
  • Translation services
  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • General
  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 8;
  • Number of rooms: 552;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Smoke-free property;
  • Swimming pool - indoor;
  • Umbrella
  • Check-In time starts at
    Check-Out time is
    Pet fee charged at hotel/condo
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Guests must show current government-issued proof of identity at the time of Check-In.
    Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go
  • Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

  • Location

    The Palace, A Luxury Collection Hotel is centrally located in downtown San Francisco, Calif., at the intersection of Market and New Montgomery streets. Convenient BART system trains stop directly in front of the hotel.

    Hotel Rooms

    The hotel's 552 Hotel Rooms boast 14-foot ceilings and mahogany furniture. Beds feature plush-top mattresses, luxury 300-thread-count Frette Italian linens and down duvets. High-speed Internet access is available for a fee. Flat-panel televisions are equipped with cable connections, while MP3 players, CD players and DVD players are available upon request. Bathrooms include pedestal sinks, massage showerheads, and terrycloth bathrobes. All rooms include refrigerators.

    Hotel Features

    In 1875, William Ralston's dream of opening a property that would surpass Europe's finest lodgings became reality. Today, the historic atrium-style Garden Court boasts a soaring stained-glass dome and Austrian-crystal chandeliers. The Garden Court hosts weekend Palace Jazz brunches and prepares à la carte lunches Monday through Saturday. Maxfield's Restaurant serves California cuisine while Kyo-ya Japanese restaurant prepares specialties such as Zen-inspired kaiseki dinners. Pied Piper Bar is the home of the famed Maxfield Parrish Pied Piper of Hamilton mural. The Palace Hotel offers 53,000 square feet of function space that includes three dramatically designed ballrooms. Events are also accommodated in 22 smaller rooms. A weekday business center offers full services. Internet access is available in public areas. A pool-view fitness facility was renovated in 2007 and features wood flooring and a complete range of workout equipment. The light-infused atrium pool features gleaming white tiles with blue accents. Beauty treatments are performed at a poolside cabana.

    Property Facts
  • Check-In time starts at: 3 PM
  • Check-Out time is: noon
  • Pet fee charged at hotel/condo
  • Pets accepted
  • This is a smoke-free hotel.