Opal San Francisco Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-01-11
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Excelent service, great location, incredible price, I will stay there again, no doubt.
Guest Review: 2 Posted Date: 2012-01-06
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The hotel staff was very pleasant, in particular Angela was amazingly helpful and friendly. I will definitely be returning to the Opal on my next visit to San Francisco.
Guest Review: 3 Posted Date: 2012-01-04
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We made a last-minute decision to stay in San Francisco on New Years Eve, and had very limited options. The Opal was nearest to the concert venue where our daughter was spending the evening, so we decided to go for it. When we arrived, the computer credit card system was down, and so we spent an hour in the lobby with dozens of others who were also  waiting to check in. The staff was courteous and informative, so while there was an inconvenience, it was ameliorated by good service. We checked into our room. It was tiny. There were four of us, and if we were all standing, there wasn't much room for anything else. The room had a strong smell of some kind of industrial cleaner. That smell remained through our entire visit. The heater was noisy, and it was hard to regulate the temperature of the room. The bathroom was unusually long and narrow, but it was clean with plenty of hot water. There was a view out the window of air-conditioning units and close windows from another part of the hotel. Not at all picturesque. Beds were comfortable. The hotel was quiet. It was the last room in town, and I'd recommend it if you're in the same situation.
Guest Review: 4 Posted Date: 2011-12-31
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Hotel Opal is located on Van Ness Ave, some 6-7 blocks west of Union Square. For those not familiar with San Francisco, Van Ness is the city's main artery, as it connects the Bay Bridge area with the GG bridge area. On the other hand, Union square is the shopping epicenter of San Francisco. Thus, hotel's location is pretty great. To add to this value,  the immediate neighborhood is also decent, as there are a few bars/eateries which are open late - for those of you who like us hadn't made dinner plans well in advance. The hotel lobby is very comfortable, the staff is friendly, and the rooms are clean. OK, so these are all positive things, and in fact the main reasons for an overall positive mark. Some other aspects: 1) The hotel itself is very old, and in desperate need of renovation. The room we stayed in was very plain-looking, poorly-lit, TV set was very old school, and the bathroom was one of the smallest I've seen in a while. That said, it was perfectly adequate for folks who view their room as just a place to sleep. 2) Parking is a problem as in most areas of SF. Hotel offers 24-hour in-and-out parking for $27 ($22 with AAA card), and the nearby parking garages were not significantly cheaper either. 3) The breakfast offered by the hotel is somewhat sub-par, or "very continental" as I like to say. Then again, good food is plentiful and affordable in SF, so better wake up early and breakfast somewhere else. Overall, a perfectly decent place, in a good neighborhood. Is it significantly better than the surrounding hotels? Probably not. Is it good enough for a couple of nights? Sure, you bet.
Guest Review: 5 Posted Date: 2011-12-30
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Very convenient location - 5 mins walk to Cable Car. Friendly staff, situated on major road, easy access to hwy, most attractions and local bus transit. Could add milk and cereal to breakfast menu. Overall very happy with my stay there. Will definitely stay there again.
Guest Review: 6 by JohnG of Juneau, AK Posted Date: 2011-12-26
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A smallish hotel (70 or so rooms) at Van Ness and Geary, about eight blocks from Union Square The rooms are reasonably priced. We stayed at first in the queen room, which was too small - lamp only on one side of the bed, and only one chair in the room. For a little more we upgraded to the king room - quite a bit larger, lamps on both sides, desk chair  and sitting chair. The extra few dollars are well worth it. Lots of good restaurants nearby.
Guest Review: 7 Posted Date: 2011-12-26
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San Francisco is a mixer of so many people from so many different walks of life. Our stay at the Opal was very comfortable. It was in a perfect location. Homelessness was seen around every part of San Francisco, it didn't make us feel threatened, it made us appreciate what we have and how we need to reach out and help others less fortunate.
Guest Review: 8 Posted Date: 2011-12-20
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The staff were super friendly, the lobby was gorgeous, the parking was reasonable, safe, and convenient. The hotel is directly on Van Ness which if you have a room facing the street may get a bit noisy, but I stayed in an interior room and it was well insulated from the sounds of the city. As long as it's clean (and it was) I LOVE the charm and quirks  of the older hotels in San Francisco. I felt very safe in my room and the lobby was absolutely beautiful with the Christmas decorations and antique furnishings.
Guest Review: 9 Posted Date: 2011-12-14
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The hotel was a bit old and outdated. Bathroom was tiny. Don't expect modern hotel standards. BUT, there were some pretty good, non touristy, non business establishments nearby. If you like to be off the beaten path, this one may be for you.
Guest Review: 10 Posted Date: 2011-12-12
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I got this room due to registering late for a conference and the regular hotels being booked. The staff are great, all friendly and helpful. The iPhone-ready alarm clock was an unexpected plus. The bed was fine, though the sheets were a bit on the old side, and beaded. The neighborhood between the Omni and Market Square is not the nicest to walk through,  particularly at night.
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