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Guest Review: 1 by LAURAF of FRESNO, CA Posted Date: 2011-11-29
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Love this hotel.... come back every year. It truely lives up to the 5 star rating! Worth every trip on Black Friday shopping for the ' just out of the way' convenience.
Guest Review: 2 Posted Date: 2011-08-02
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Overall fab location, superb condition and good service. A few little glitches tho.....too little towels in the room, no sofa bed made up by 8.30pm for a 4 year old, 15 min wait at breakfast for service. Having just been at 4 seasons beverly hills, this wasnt as good. Overall still great but not paying as much attention. Girl on front desk terrific  though, and guys on the front door.
Guest Review: 3 Posted Date: 2011-07-27
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This hotel has a good location, beautiful view and nice little coffee shop.
Guest Review: 4 by LenM of Vancouver, B.C. Posted Date: 2011-05-03
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Nice hotel. Great location and right next to a great sports club the LA Sortsclub. Helpful courteous staff. Only complaints: noisy HVAC and lukewarm water in sink (for shaving). I strongly disagree on charge of $15/day for WIFI.
Guest Review: 5 Posted Date: 2010-08-23
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Just spent 3 nights at the Four Seasons. Everything was first class. We upgraded to a 2-room suite because we had our 2 young kids. They brought up cookies and little plush crab stuffed animals for our kids, which was a very nice touch. Location is terrific, steps to Union Square, Moscone, MOMA, a million shops and a short walk to financial district. Room was clean and comfortable, bed was super comfy. Everything you'd expect from a Four Seasons. 2 mild criticisms: 1. The decor of the hotel in general is pretty generic, especially the common areas. 2. They charge an extra fee for wi-fi, which is pretty much unacceptable in my opinion for any decent hotel, but especially a place like the Four Seasons. I absolutely hate to feel like I'm getting nickel and dimed and I just don't understand why hotels continue to try to charge for internet connectivity. It's the kind of thing that will actually influence my hotel choice the next time I'm in SF.
Guest Review: 6 Posted Date: 2010-06-02
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I was looking forward to staying at a Four Seasons for my four night stay in San Francisco. While it certainly was nice, the service was not fully up to par. On the first day, we returned to our room at 5 pm to find that it had not been cleaned. This is not acceptable for a Four Seasons. And, while the restaurant recommendations by the concierge were very, very good, recommendations for neighborhoods to explore were not great. We also had trouble getting through to the concierge desk because they were too busy. Also, I had a feeling of being nickel and dimed....there was a $1.00 a page charge to use the printer in the business center, and a $13.00 a day charge to use the wireless internet in the room. There was no mouthwash in the room, which there usually is now. Further, to get to the street from the rooms, you had to take two different elevators. The lobby, while quiet and soothing, had no visible windows, so it felt a little dark. I will add that the staff were, without exception, very nice and very professional. The 100,000+ square foot health club was an added bonus. Nonetheless, I'd expect a bit more from a Four Seasons.
Guest Review: 7 Posted Date: 2010-05-24
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Excellent hotel, good location and high quality service from all staff
Guest Review: 8 Posted Date: 2010-02-16
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We stayed in a sub-par hotel the night before, so checking in to the Four Seasons was a welcomed relief. We arrived early so they took our bags and told us they would call us as soon as or room was ready. They also gave us an upgrade to a corner room on a top floor, which was nice. The room was gorgeous and comfortable. Despite being right off Union Square, it was very quiet. The bed was fantastic, which makes all the difference in a hotel. I used the gym and it was spacious and clean. The staff was friendly and attentive. All in all, it was a great stay and we'll be staying in the future.
Guest Review: 9 by D.B. Cooper of Philadelphia Posted Date: 2009-12-01
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Good location; very central to most everything and the help was great but for the money, definitely not worth it. Rooms are out-dated; no better or worse than a Holiday Inn - I've stayed at other Four Seasons properties and they blow the doors off this one and since you're not allowed to make mention of other hotels by name I would suggest seeking lodging at the new one on Post St; much nicer and way better bang for the buck!
Guest Review: 10 Posted Date: 2009-11-12
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professional staff excellent experience
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