Fairmont Heritage Place Ghirardelli Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-05-01
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Very nice property and facilities. Great location with access to transport and restaurants within walking distance. Highly recommended.
Guest Review: 2 by Frank D of New York, NY Posted Date: 2012-02-24
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I have stayed at many nice hotels in the past, but this is by far best I stayed at in a long time. From the first moment we stepped foot out of car we were treated like royalty. We really felt like we were in our own apartment. Service was far and beyond what we have expected. My son at one point needed a doctor, what turned out to be strep, the staff  not only found us a doctor a 8:00pm but drove us to and from doctor. The only problem I have with the fairmont is that they have ruined any hotel for me in the future.
Guest Review: 3 by WilliamS of Fresno, CA Posted Date: 2011-12-22
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The hotel is fantastic. The people are fantastic. The service is fantastic. The view of Alcatraz right out my window was beautiful. The staff at the hotel were even accomodating enough to hold our personal items and vehicle even after checkout so we could continue shopping in the local shops and restaurants. A minor downside of the hotel was the breakfast  served. The quality of the food was great but a lot of the breakfast "staples" were absent. Very minor complaint however. I wholeheartedly recommend.
Guest Review: 4 by AndyW of Spain Posted Date: 2011-12-11
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We now understand why this has constant 5 star ratings, the service, the accomodation everything is fantastic. Would recommend it to anyone
Guest Review: 5 Posted Date: 2011-06-01
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The service in this hotel is stellar, from the doorman/butlers to the concierge to the housekeeping staff. Everyone was very accommodating. Our suite was spotless and luxurious. The complimentary car service saved us many a headache as they drive within a 2 mile radius of the hotel; we never had to worry about parking or traffic. The hotel is right  in Ghirardelli Square and near the Fisherman's Wharf. The only thing we would have liked was a hot tub or pool, but we were so busy, we really didn't miss the swim. Would stay there again in a heartbeat.
Guest Review: 6 by RobertF of Chevy Chase, MD Posted Date: 2011-05-20
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I travel a lot. This was the first time I have stayed at this hotel. To say that it was FIRST CLASS would be an understatement. IT WAS EXCEPTIONAL. From the moment we arrived until the moment we left everything was first class. The rooms were great and the personnel at the hotel were outrageously courteous and helpful all the time. They were very, very  friendly and never stuffy. By the third day I felt like I was "home" when I was in my room. If you want to have a first class hotel then I can't think of any other place in the Bay area where I would say your should stay. I have stayed at many of the other 4 and 5 star hotels in San Francisco and none compare to this. Need I say more?
Guest Review: 7 by Elissa of Melbourne, AUS Posted Date: 2011-05-13
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We could not fault the fairmont heritage. Five star and highly recommended!
Guest Review: 8 Posted Date: 2011-05-10
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We love this place! We stayed over night after watching a Giants game. We reserved a 3 bedroom accommodation and all the rooms were lovely. The whole place was very clean and modern. The people who works there gave us a quick tour and run down of the place. We love the quick access to all the fun places like The Girardelli Store, Kara's Cupcakes, McCormicks. Valet  parking was $50 + tip and where you drop of the car was a little inconvenient being at the corner of an intersection.
Guest Review: 9 Posted Date: 2011-04-26
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Great Hotel. Really enjoyed the residence aspect. Conceirges were very helpful, Highly recomment it.
Guest Review: 10 Posted Date: 2011-04-03
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I cannot rave enough about our recent stay at the Fairmont Heritage Ghiradelli Square! The location is fantastic - right in Ghiradelli Square. Easy walk to Fisherman's Wharf and the Cable Car line, which will take you to all the sights. The hotel is beautiful and the rooms are fantastic. We booked a one bedroom suite for 2 adults and 2 kids, and were  upgraded at check in to a 2 bedroom. Most comfortable stay we have had in a hotel. I would highly recommend!