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| Guest Review: 1 |
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Posted Date: 2012-05-03 |
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| The Donatello offers a comfortable room with refrigerator and microwave in a very central location close to Union Square, BART, shopping, theatre and so on. The neighborhood is somewhat like Times Square--full of tourists and..."street life". |
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| Guest Review: 2 |
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Posted Date: 2012-04-29 |
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| No real issues except that it took an hour to get the door key activated |
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| Guest Review: 3 |
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Posted Date: 2012-04-25 |
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| Hotel excelente, perto de tudo e ótimo serviço. |
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| Guest Review: 4 |
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Posted Date: 2012-04-23 |
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| It was wonderful. staff could not have been more helpful. Only two small issues: no safe in room and our room was across from the elevator which made it noisy. Other than that I would highly recommend this hotel to anyone. |
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| Guest Review: 5 |
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Posted Date: 2012-04-19 |
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| Excellent hotel! Staff, room, club, personal turn down service with chocolate left on pillow, lovely touch. Was the best hotel for staff and service that I staying in across California. A credit. |
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| Guest Review: 6 |
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Posted Date: 2012-04-14 |
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| Stayed three nights after five different locations and hotels, LA, Vegas, Cambria, Monterey and Donatello was the BEST!! Great rooms, reception, staff(all included, reception, valet, concierge, housekeepers all wonderful, best in USA) location. The bed turn down service with a chocolate laid out every night. The rood top club room with gym and lounge with complimentary hot drinks, what can I say?!? It was just a perfect ending to an already amazing holiday. Thanks Donatello and staff :) :) |
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| Guest Review: 7 |
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Posted Date: 2012-04-13 |
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| Hotel is still undergoing maintenance. Hotel room was nicely renovated. Room still had a faint new carpet smell. Bathroom still needs some work done. The TV in the bathroom mirror is a great feature. Bathtub, toilet looks like it needs to be replaced or bleached. Tiles probably need replacing too. Bathroom has a string clothes line which is convenient for doing small amounts of laundry. Bedroom was extremely spacious. Bed was very comfortable. Could not find a safe in the room though. Coffee and tea were provided in room and so is a fridge. Hotel room was cleaned well everyday. Room is relatively quiet except for Saturday night if you're in a room situated close to the night club close by. The noise won't affect you too much if you're not a light sleeper. If you're a late waker your sleep will br interrupted by rennovation noise on the weekdays after 8am. Small amount of noise can be heard if situated close to elevators from other guests.
Concierge, front desk and bell boy were efficient and friendly. Do not expect immediate service from bellboy if you're coming by shuttle as front entrance does not face the street. If you need an umbrella borrow one from the bellboy.
Location is very close to union square where many shops are. It's also a walkable distance to Muni their transport system. China town is also about a 10-15 minute walk. There's a cafe and crapery just up the road if you're on a budget for food.
Overall my stay here was very comfortable. If the price does not increase too much the next time I visit San Francisco I would definitely stay here again. |
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| Guest Review: 8 |
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Posted Date: 2012-04-09 |
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| The website leads one to believe the remodeling of the hotel is complete but nothing could be further from the truth. In addition, the freight elevator was inoperable during the 5 days we were there and one of the 2 remaining elevators was reserved for construction people. That meant lots of waiting or walking up and down stairs. We arrived several hours before check-in time and I requested an upper level room for check-in later in the day. I was assured one would be set aside for me. I don't consider the 7th floor of a 14 floor hotel an upper level. They probably didn't honor my request because we refused to attend the 90-minute timeshare presenation during our stay. In addition, construction was on the 6th floor, one floor below us, and we heard a lot of it. I asked what the working hours were of the construction crew and was told it was 9-6. Another lie! They started before 9 each morning we were there. Customer satisfaction seems to be a low priority in this hotel. It is in a convenient location, however, and the price was good. Not sure if I'd stay again with all the other options in SF. |
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| Guest Review: 9 |
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Posted Date: 2012-04-02 |
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| Great Union Square location. Room had just been upgraded with very comfortable bed and space-age television inset into the mirror in the bathroom. Very comfortable and spacious.
Some construction currently going on which takes one elevator out or service, so sometimes longish waits for the elevator.
We stay in S.F. frequently and will definitely stay here again. |
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| Guest Review: 10 |
by M of
日本 |
Posted Date: 2012-04-02 |
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| サンフランシスコ郊外の友人宅からバスツアーに参加するのは物理的な不便さがあったのでホテルを予約したのですが、広さ、清潔感、ホテルのサービス等、どれをとってもとても快適なホテルでした。女性一人での滞在でしたが安全面でも問題なしです。また、コーヒーサービスはコーヒー大好きな私にとって最高でした♪毎日朝晩いただいてました。毎晩ベッドサイドに置かれているオリジナルチョコもおいしかったです。
アメリカ在住の友人もとても良いホテルだと絶賛していました。もし、一つだけ難点をあげるとすると、少～しだけトイレの流れが悪かったかな？でも許容範囲でした。次回サンフランシスコに滞在するときも、ここにしたいな～と思ってます。ありがとうございました。 |
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