Chancellor Union Square Customer Reviews Avg Rating :
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Guest Review: 1 by ChristosS of Nicosia, Cyprus Posted Date: 2012-01-10
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The hotel room was clean and tidy though small and the building being quite old. I cannot complain. However the walls were extremely thin and we had some noisy neighbours for one of our nights but this resolved by the reception desk once a complain was made.
Guest Review: 2 by ChrisC of Los Angeles Posted Date: 2012-01-06
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Very noisy work in next door building. We got moved from 9th floor to 14th floor within minutes. Got upgraded to a suite in the process. Very professional handling of the situation.
Guest Review: 3 by philk of los angeles, ca Posted Date: 2012-01-03
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We were in town for new years and wanted some place centrally located to bart, muni, shopping and restaurants. We lived in SF so we know our way around and I figured this was as good as it was going to get. The hotel and our room were clean and staff was pleasant. If you're more interested in the city than your hotel room than this is a good place.  Next time I'll stay south of market so as not to deal with the powell crowds but overall not a bad experience at all.
Guest Review: 4 Posted Date: 2012-01-01
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Had two different rooms-8th floor at the back very quiet and comfortable, 11th floor room at the front was a bit noisier and too hot. The staff was great and overall the hotel was extremely pleasant and convenient.
Guest Review: 5 Posted Date: 2012-01-01
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On check in, was given a room in the front of hotel. I then requested a quieter room (in the back of the hotel). They gave me a quiet room, but I had to wait 1 hour, as room wasn't ready. Overall, a great stay, as location convenient for tourists, beds were comfortable. Cons: no refrigerator or microwave in room, no breakfast included, still somewhat  noisy from street noise, but they provided a white noise machine on request. Lobby had apples, coffee/tea and cookies, which was nice. Also there was a concierge in lobby that was very helpful with muni system (sold passes too), and we were able to store bags until our plane left (for a few hours). We didn't have a car, but if we did, they charge $29/day for self parking and more for valet parking.
Guest Review: 6 by Sheng of Sydney Posted Date: 2012-01-01
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My wife and I stayed here for 4 nights just before Christmas. Must say, read all the reviews and what they say are all true. The Chancellor is a bit old but definitely has the charms. A very friendly environment with helpful staff. Kudos to Susan who aided immensely with booking tours and travel passes. If you are staying for a few days, do yourself  a favour, get a Muni Passport. You can catch all the public transport in San Francisco which really is great. The hotel is located on the Powell Cable Car Line and each ride usually costs $6 so the passport pays for itself instantly. Also, the hotel is very easy to access from the airport, simply take the air shuttle to the BART station and get off at Powell. Head north 5 minutes and you there. Located next to vibrant union square with el primo shopping on Post st. A short walk east to market st and hop on the F tram and within minutes you are at fisherman's warf. Lots of quality cheap eats within 2 blocks (google it). Recommend King of Noodles and Arisashi Ramen. Powell is close to the Tenderloin district, so you get the occasional looney/beggars but that is pretty common no matter where you go in San Fran. If you want the best location, great value, friendly service then look no further than the Chancellor!
Guest Review: 7 by TomA. of Vancouve Posted Date: 2011-12-31
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This was our second stay and so we knew what to expect. The surface of the bathtub was peeling and the condition of other bathroom surfaces was questionable, but the beds were comfortable. The desk staff were generally helpful,but the cleaning staff really shone. They were flexible around the time we wanted cleaning and requests for extra towel. They  kept the room and the worn bathroom in immaculate condition. The location was superb. We could see part of Union Square from our 10th floor room. My wife could do her own thing in the shopping area nearby and I never had to be concerned about her safety. Location, price and cleaning staff made this a winner.
Guest Review: 8 by christ of Las Vegas Posted Date: 2011-12-27
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I would stay here again and have no issues, but for those of you who wake up easily from loud exterior noises this is not a good choice. Being as close to union square as this is makes the outside noise level very high. Combine that with cable cars, taxis, and trucks and it makes for a loud environment. Other than the noise levels this hotel is in the  best possible location, directly across from Saks 5th and the Sir Francis Drake Hotel. Within 5 minutes walk to anything.
Guest Review: 9 Posted Date: 2011-12-26
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The hotel is within working distance to good dinning, shopping area and transport. Staff are very courteous and helpful especially people at Tour Desk. Offer 24 hour free HotTea, Coffee and biscuit at Lobby which is fantastic for cold weather or if you are leaving early morning when the restaurants are not open yet.
Guest Review: 10 Posted Date: 2011-12-26
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Good location Service staff was good at suggesting restaurants.