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Guest Review: 1 Posted Date: 2012-04-11
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I chose it for the location and price, and I have to agree that this place provides the basics for cheaper than lots of other places. OK, so the towels are not always new, but everything was clean, and everything worked. Like any older motel, it has some things that are less than stellar, mainly, in my case, the usual noise from adjoining rooms and  doors closing. Parking is scarce - but you can park on nearby side streets if the small lot is full - I walked to downtown during the week, a little over a mile away. No breakfast, but with a fridge and microwave, you'll be OK. I'd stay there again without a thought - but earplugs can be handy, to be sure.
Guest Review: 2 by Danielle R of Fresno, CA Posted Date: 2012-04-05
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Ricky the manager is very nice and helpful! The hotel is within walking distance from AT&T Park, and very close to other attractions such as Union Square. Yes there was some construction going on next door, but since I knew this beforehand it was not a big problem. I would definitely stay here again and recommend to others!
Guest Review: 3 Posted Date: 2012-03-30
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When trying to check-in, the desk clerk was on the phone the whole time, interupted often by him saying, "just a minute" (almost ten minutes to get my room). Later, when the toilet clogged, the same clerk looked at me as if I was from Mars when I asked for a plunger. Seems my clog was the first one ever, and he scoured the place searching for THE plunger,  and he just handed it to me, rather than perhaps addressing the issue himself. Aside from that, it's a windy area, and the door jamb is not very well-sealing, so the temperature was hard to moderate. Fantastic area, though!!!
Guest Review: 4 Posted Date: 2012-03-26
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Even though the neighborhood appears somewhat run down, I found the room to be comfortable and very clean. Considering the location, it's not a bad little place to stay if you need to be near the city.
Guest Review: 5 Posted Date: 2012-03-06
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The service was great. The room was clean. Free parking a plus.
Guest Review: 6 Posted Date: 2012-03-03
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Great location because its only a 10 minute walk to Moscone. Construction next door was irritating starting at 7am and walls are thin, but other noise wasn't bad.
Guest Review: 7 Posted Date: 2012-02-21
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The first thing to review is the location of this motel. It was located on a very busy street between a condo complex and across from mechanic shops. There was loud new construction going on next door from 7am to almost 8pm the entire time. The motel was walking distance from Union Square about 10 or so blocks. Ricky, the manager was nice enough to  give us a map and tell us what areas to stay out of. He gave us the most direct route which required a person to walk through the very sketchy part of town. However, if he would of directed us to walk 2 blocks over to Peets Coffee & QFC then walk up to Union, it would of been a much nicer & safer walk. The room itself was poorly maintained which was surprising because there is crown molding around the top. There was patch work done very poorly and never repainted over and there were dead bugs smooshed on the walls in the bathroom and black mold on the tiles in the bathroom. The bathroom towels were very old and had lost their whiteness and fluff. Also, to my concern and dismay, the towels didn't even smell like they were washed with detergent or bleach. There was a window unit but it didn't bleed out the construction noise, traffic, and the drive by car that threw out a TV behind the building. As we were walking to the corner, we noticed the notes hanging in the car windows notifying robbers there wasn't anything of value in their cars. We made sure not to leave anything in the car eventhough we parked in the parking lot provided. The house keepers didn't speak English. I had mentioned to Ricky that I was out of the room for the day so my room could be serviced. He asked to me to tell the house keepers directly. Needless to say, they nodded that they understood but when I came back that evening, the room wasn't done. Ricky, the Manager confronted the housekeepers in front of me which I felt was extremely unprofessional and made me feel very uncomfortable and I am sure embarrissed the housekeepers as well. This could o
Guest Review: 8 Posted Date: 2012-01-20
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Trevlig och hjälpsam personal. Dock var vårt rum inte städad när vi kom dit, så det kändes lite ofräscht, men sedan var det helt ok. Det kändes som det låg ganska off, men när man väl kom utanför kvarteret så tog det ca. 10-15 min att gå till Union Square. Bra alternativ om man vill bo lagom centralt och för en billig penning.
Guest Review: 9 Posted Date: 2012-01-04
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When we (Zac and I) showed up a little early to check in, the manager told us to come back in 1hr. When we came back he told us it would be 3hrs and the hotel was being sprayed by an exterminator. What they were spraying smelled bad and I have asthma, so I asked the manager to not spray the inside of our room. He freaked out and started yelling at me.  Then he said that we'd have to stay in another hotel on New Years night, that we should start looking for another hotel right away, because there was going to be so much noise from construction and he wouldn't give a refund due to noise. So I asked him our room number, then I asked the exterminator to not spray our room. But they still sprayed the air intake for our heater and my car got hit, so the smell of pesticides permeated the room and the inside of my car for the whole weekend. When we finally were allowed to check in about 5pm, I only had 2 hours to sleep before the start of a 7pm concert, so I was nodding off inside the concert instead of enjoying the music. We were in town for 3 nights of new years concerts. After the first nights concert we got food, and got to the hotel around 3am. We fell asleep, only to be woken just before 11am by the manager and one of the maids. The manager was holding our "do not disturb" sign that we'd placed on the door. He was waving it around angrily and he screamed, "What is THIS? You put do not disturb sign up! This is unacceptable! You must allow the maid to clean your room - or you're OUT!" As he yelled, he waved the do not disturb sign around angrily as though it was a weapon. We apologized profusely and told the maid she could clean our room, but she refused to do it! She only gave us new towels. Then we walked down to the area outside the concert where people were hanging out. My former room mate will was hanging out there and I'd brought his personal property that he'd left at my house when he'd lived there, but I'd left it at the hotel in his backpack. So I asked will to
Guest Review: 10 Posted Date: 2011-12-09
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I picked this hotel when i attended the AGU conference in December. It is about 10 minute walk to the Moscone center. I asked the very friendly lady staff if it is safe to walk at night from downtown to the inn and the lady said that it is. Indeed it is. Two nights that I went home around 1 in the morning from Union Square to the inn and I felt safe. The  bathroom is not so clean, but I expected it. The bed was comfy enough and sheets are replaced everyday. Free internet was fast too.